Using Employee Feedback to Drive Breakthroughs

Last week I teamed up with the folks at ClearPicture to present a webinar on“Using Employee Feedback for Business Improvement.”  As we were speaking to an HR audience we focused on what many in human resources are familiar with – gathering employee feedback as part of an employee engagement survey. We who work in the HR sphere can scarcely turn around without Read More …

3 Questions to Ask Regarding Your Internal Communication

Understanding the dynamics of internal communication in the organization is of critical importance for leaders.  Employees expect and need to know what is going on so they can perform their jobs with awareness, purpose and clarity. No longer just the audience, employees are now participants in the communication process. Small organizations often take a hit or miss approach to internal Read More …

The Leader’s AAA Guide to Effective Communication

One of the recurring challenges faced by leaders is how to maximize the value of their communication and ensure they have sufficient opportunities for successful and meaningful interactions with employees across the organization. “It takes time I don’t have,” they often lament, or “I don’t know how I can possibly connect with everyone across the vastness of my enterprise.”  By focusing on a few Read More …

3 Things You Can Do RIGHT NOW to be an Effective Manager

You can spend countless hours reading books, scholarly articles and tomes that promise to make you a better manager.  But sometimes, a simple recalibration of the basic tools may be all that you need.  As a manager, you can very easily: Bolster the confidence of your team members.  While you cannot instill confidence in another person, you can, as a manager, support them as Read More …